Episode Overview
In this episode of the Next Generation Catalyst Podcast, we interview Carrie Kerpen (CEO of Likeable Media) and discuss how to delight your customers and create an irresistible brand by leveraging social media to listen to your customers and market.
Episode Takeaways
- How does a brand effectively listen via social media.
- How to choose which social platform is right for your business.
- The next hot social platforms.
- Best small business practices for being likeable online.
- How best to stay on top of social trends.
- How to systemize your listening to your customers.
Episode Resources
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Click here to rate or review the show in iTunes. Then click the blue “View in iTunes” button. Then click the “Ratings and Reviews” tab. As a thank you for the generous review, I will send you an exclusive behind-the-scenes video. Simply, contact me after reviewing the show and I’ll send you the video.
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Question: What are your strategies to listen to your customers?
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